How to Fix the Disney Plus Black Screen Issue in Google Chrome

In this tutorial, we will show you exactly how to fix the Disney Plus Black Screen issue on Chrome in just a few simple steps. Read on to learn more.

chrome disney plus black screen login

Disney Plus Login Black Screen Issue on Chrome

Follow the steps below to fix the black screen during Disney Plus login on Chrome.

1. Update Google Chrome to the Latest Version

Ensure you are using the latest version of Chrome by clicking the three vertical dots in the top-right corner.

google chrome black screen login disney plus

Click on “Settings.”

black screen google chrome disney plus  login

Locate “About Google Chrome” and install any available updates. Here you can see that the app is up-to-date.

2. Clear Cache and Cookies in Chrome

Go to Chrome’s “Settings,” click “Privacy and security,” then “Delete browsing data.”

Select “Cookies and other site data” and “Cached images and files,” and click “Delete data” to refresh stored website information.

3. Disable Hardware Acceleration in Chrome Settings

Navigate to “Settings,” then click “System” in Chrome and turn off “Use graphics acceleration when available.”

Restart Chrome by clicking “x,” then reopen it to apply this change.

4. Disable Chrome Extensions That May Interfere with Streaming

Click on the three vertical dots, then select “Extensions” and click “Manage extensions.

Toggle off extensions such as ad blockers or antivirus software and restart Chrome.

5. Update Your Computer’s Graphics Drivers

Open the “Device Manager” on your computer.

Expand “Display adapters,” right-click your graphics card, and select “Update driver.” Follow the on-screen instructions or check your manufacturer’s website for the latest drivers.

6. Use Chrome’s Incognito Mode to Test for Extension Issues

Open a new incognito window by clicking the three vertical dots.

Selecting “New incognito window.” Try accessing Disney Plus in this private mode to check if the black screen issue persists.

7. Reset Chrome Settings to Default

Go to Chrome’s Settings, scroll to “Reset settings,” and click “Restore settings to their original defaults.” 

Confirm by clicking on “Reset settings” to restore Chrome to its default state.

We hope that you now have a better understanding of resolving the Disney Plus black screen error when logging in on Chrome. If you enjoyed this article, you might want to check our articles on how to fix Chrome screen tearing and how to full screen in Chrome on Android.

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